Subscription & AutoShip Terms
Last updated: 2 September 2026
These terms apply to every AutoShip (subscription) order placed at bloohair.co. They form part of our Terms of Service. Please read them before enrolling.
Every purchase is an AutoShip
BLOOHAIR MEN is sold at bloohair.co on an AutoShip basis only. There is no one-time purchase. When you complete checkout you are enrolling in a recurring purchase that renews automatically until you cancel it, on one of two plans: one bottle every 30 days, or three bottles every 90 days.
By completing checkout on an AutoShip plan, you authorize us to charge your saved payment method on each renewal date, at the renewal price, until you cancel.
The exact frequency, the price of your first order and the renewal price are shown on the product page and again at checkout before you pay. They also appear on your order confirmation and in your subscription confirmation email.
Introductory pricing applies to your first order only. Renewal orders are charged at the renewal price shown at checkout, unless we state otherwise in writing. "First month free" on the 90-day plan describes the first-cycle discount: the parcel contains three bottles; no fourth bottle is added.
Reminders before every charge
We send you a reminder email before each renewal is charged, to the email address on your account. The reminder tells you the date, the amount, and how to make changes or cancel.
Please keep a valid email address on your account and check for these reminders. We are not responsible for reminders that are filtered, blocked, or sent to an address you no longer monitor.
How to cancel — at any time, by yourself
You may cancel your subscription at any time, with no fee and no minimum commitment. There are three ways:
- Your account portal — the fastest way. Log in and select "Cancel Subscription". No need to contact us.
- The "Manage Subscription" link in the footer of our website and in every subscription email we send you.
- Email us at support@bloohair.co from the address on your account.
You may also pause your subscription, skip a delivery, change the delivery date or change the frequency — all from the same portal.
Cancellation cutoff
A cancellation takes effect on future orders only.
To stop a renewal, your cancellation must be completed before the renewal is processed on your renewal date. A cancellation submitted on or after the renewal date does not stop that renewal.
Once a renewal has been charged and the order has been transmitted to our fulfilment centre, it cannot be cancelled, stopped or recalled. That order is then governed by our Refund Policy like any other order.
We recommend cancelling at least three (3) days before your renewal date.
Refunds on subscription orders
Subscription renewal orders are subject to our Refund Policy, including the requirement that returned product be unopened and sealed, and the limitation that only your most recent order is eligible for a refund.
Forgetting to cancel is not a basis for a refund of an order that has already shipped, and is not a basis for refunding earlier orders in the subscription.
Price changes
We may change subscription pricing. If we do, we will notify you by email before the change takes effect, and you may cancel before your next renewal if you do not wish to continue.
Failed payments
If a renewal payment fails, we will retry it and email you. If payment cannot be collected after our retry schedule ends, the subscription may be paused or cancelled. You remain able to reactivate it at any time.
Our right to cancel
We may cancel or decline a subscription at our discretion, including where we suspect fraud, abuse of our returns policy, or a pattern of payment disputes. Where we cancel a subscription you have paid for and not received, you receive a full refund.
Questions
Write to support@bloohair.co. We answer within 1 to 2 business days.